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Articles

Read about our work with leaders of corporations, government, and public service organizations.

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Schaffer Consulting - Strategy Execution Featured Article:

Five Alignment Myths and Why Busting Them Matters

Daniel Dworkin

Most leaders want their teams to be aligned. The problem is that the term "alignment" means different things to different people. This article addresses five alignment fallacies and offers suggestions to help you ensure alignment in your organization.  Read more...


Margaretta Noonan and Evan Smith, BizCatalyst 360º, September 2013.

Margaretta Noonan and Evan Smith, BizCatalyst 360°, September 2013.

Daniel Dworkin, Celia Kirwan, and Evan Smith, Becker's Hospital Review, August 2013.

Claudio Avila Tobias, Talent Management, August 2013.

Evan Smith, Chief Learning Officer, August 2012.

Evan Smith and Margaretta Noonan, BizCatalyst360.com, April 23, 2013.

Ron Ashkenas, ChiefExecutive.net, February 15, 2010.

Wes Siegal and Jonathan Stearn, Leader to Leader, Number 55, Winter 2010.

Wes Siegal and Evan Smith, C2M: Consulting to Management, April 2006.

by Robert H. Schaffer and Matthew K. McCreight, Business Horizons, May-June 2004.

Ron Ashkenas, The School Administrator, May 2010.

Robert H. Schaffer and Harvey A. Thomson, Harvard Business Review, January-February 1992.

Robert H. Schaffer, Harvard Business Review, November-December 1974 and reprinted as an HBR Classic in March-April 1991. One of HBR's 10 most requested articles of the 1990s.


Schaffer Consulting - Innovation Practice Featured Article:

Hospitals Could Provide Better Care by Innovating Like Businesses

by Matthew McCreight

US hospitals find innovation increasingly difficult. The only hospital to make the FastCompany list of the most innovative companies is in India! Barriers to innovation abound, but this article has solutions to many.... Read more...


Patrice Murphy and Daniel Dworkin, Chief Executive, May 30, 2013.

Steve Blank, Harvard Business Review, May 2013

Charlie Garland and Evan Smith, Diversity Executive, May/June 2013.

Markus Spiegel, Wes Siegal, Jonathan Stearn, and Christian Marxt, presented at The XXIII ISPIM Conference – Action for Innovation: Innovating from Experience – in Barcelona, Spain on 17-20 June 2012. 

Wes Siegal and Evan Smith, C2M: Consulting to Management, April 2006.

Matthias Bellmann and Robert H. Schaffer, Harvard Business Review, June 2001.

Robert H. Schaffer and Wes Siegal, C2M, December 2005.

Robert H. Schaffer and Catherine M. Paul-Chowdhury, Ivey Business Journal, November-December 2002.

Robert H. Schaffer, Leadership Excellence, January 2006.

Robert H. Schaffer, AIMC Newsletter, Winter 2007.

Theresa Sullivan Barger, Executive Action, June 2006.

chapter 9 of Rapid Results! Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Organic Growth Featured Article:

Leadership Excellence - Development is a full-time job

by Robert H. Schaffer

This article describes how Avery Dennison yielded over $50 million in new revenues...More


Matthew McCreight and Ronald Ashkenas, Northeast Executive, Fall 2009.

Robert H. Schaffer, Ronald Ashkenas, and Associates, Jossey-Bass 2005.

Robert H, Schaffer, American Executive, May 2006.

Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Wes Siegal and Evan Smith, C2M: Consulting to Management, April 2006

Robert H. Schaffer, Ronald Ashkenas, and Associates, Jossey-Bass 2005.

Schaffer Consulting - Post-Merger Integration Featured Article:

Making the Most of Culture Clash in M&A

by Mitchell Lee Marks, Philip Mirvis, and Ron Ashkenas, Leader to Leader, Winter 2014.

When effectively managed, cultural differences can enrich the integration process and lead to a stronger combination of the two companies. Learn how cultural differences can be leveraged to build ... Read more...


Evan Smith and Greg Collins, BizCatalyst 360º, October 2013.

Matthew McCreight, PharmaPhorum, December 2012.

Suzanne Francis and Andrew Shapiro, OD Practitioner, Summer 2012.

Patrice Murphy, Work Style Magazine, Spring 2012.

Ron Ashkenas, Suzanne Francis, and Rick Heinick, Harvard Business Review, July-August 2011.

Ronald N. Ashkenas and Suzanne C. Francis, Harvard Business Review, November-December 2000.

Ronald N. Ashkenas, Lawrence J. DeMonaco and Suzanne C. Francis, Harvard Business Review, January-February 1998.

Matthew McCreight and Wes Siegal, Life Science Leader, July 2012.

chapter 8 of Rapid Results! by Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Ron Ashkenas, Leader to Leader, Number 15, Winter 2000.

Suzanne Francis, SmartBlog on Finance, April 25, 2011.

Rick Heinick, Bloomberg BusinessWeek, December 2, 2010.


Schaffer Consulting - Simplification Featured Article:

The Hidden Side of Complexity

Ron Ashkenas, Dialogue, September/November 2013.

Many in the business world have a tendency to make things more complex than they need to be, when simple solutions are ...   Read more...


Ron Ashkenas, Harvard Business Review, December 2007. Also available in Spanish.

Ron Ashkenas, Delivered, February 2013.

Matthew McCreight and Ron Ashkenas, BloombergBusinessweek, December 2012.

Wes Siegal and Evan Smith, Pharma, May-June 2012.

Hannah Prevett, The Sunday Times, April 21, 2013.

Ron Ashkenas, Chief Executive.net, February 15, 2010.

Ron Ashkenas, Baseline, December 8, 2009.

Ron Ashkenas, The Business Edge, May 28, 2010.

Ron Ashkenas, The School Administrator, May 2010.

Erin Conroy (The Associated Press), Washington Post, September 1, 2009.

Ron Ashkenas, Forbes.com: August 17, 2009.


Schaffer Consulting - Operational Excellence Featured Article:

To De-Humdrumify Work Make the Job a Game!

Robert H. Schaffer, Leader to Leader, Fall 2013.

Get the humdrum out of your organization and help your employees have more fun on the job. Almost every job can be ... Read more...


Nadim F. Matta and Ronald N. Ashkenas, Harvard Business Review, September 2003.

chapter 6 of Rapid Results! Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Chapter 3 of Rapid Results! Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Robert A. Neiman and Harvey A. Thomson, Canadian Manager, Fall 2004.

Robert H. Schaffer, Strategy and Leadership, Volume 26, Number 3, July-August 1998.

Schaffer Consulting - Leadership Development Featured Article:

Rebounding from Career Setbacks

by Mitchell Lee Marks, Philip Mirvis, and Ron Ashkenas

After a career setback, it is difficult to find your resilience and adaptability. This article provides clear steps to follow after a setback ...  Read more...


Daniel Dworkin and Markus Spiegel, Leadership Excellence, 2013.

Robert H. Schaffer, Harvard Business Review, September 2010.

Jessica DuBois-Maahs, Talent Management, August 2013.

Nadim Matta, Markus Spiegel, and David Whitehead, Chief Learning Officer, May 2012.

 Ron Ashkenas and Justin Wasserman, People Matters, October 2010.

Keith Michaelson and Markus Spiegel, Leader to Leader, Spring 2010.

Wes Siegal and Jonathan Stearn, Leader to Leader, Number 55, Winter 2010.

Matthias Bellmann and Robert H. Schaffer, Harvard Business Review, June 2001.

Ronald N. Ashkenas and Robert H. Schaffer, Leader to Leader, Winter 2007.

Ron Ashkenas, Harvard Business Review, December 2007.

Keith Michaelson and Leslie Rittenhouse, Electric Light & Power, May/June 2006.

Robert H. Schaffer, Leadership Excellence, January 2006.

chapter 11 of Rapid Results! Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Robert H. Schaffer, Leader to Leader, Number 32, Spring 2004.

Katie Beavan, Terry Lockhart and Keith Michaelson. 2003 Handbook of Business Strategy.

Dave Ulrich, Steve Kerr and Ron Ashkenas, Leader to Leader, Spring 2002.

Ron Ashkenas, 2000 Handbook of Business Strategy, New York: Faulkner & Gray, 1999.

Katie Beavan, Across The Board, January/February 2006.

chapter 12 of Rapid Results! Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Nadim Matta, The Conference Board's Executive Action, Number 125, December 2004.

Schaffer Consulting - WorkOut Process Featured Article:

WorkOut and Six Sigma

Ron Ashkenas, Matthew McCreight, and Patrice Murphy in Rath & Strong's Six Sigma Leadership Handbook, edited by Thomas Bertels.

Six Sigma is a proven and highly effective business initiative for improving customer satisfaction and increasing the efficiency of processes. WorkOut is a process for bringing together large... Read more...


Ronald N. Ashkenas, Handbook of Business Strategy, 2003.

Dave Ulrich, Steve Kerr and Ron Ashkenas, Leader to Leader, Spring 2002.

a chapter from The Change Handbook: The Definitive Resource on Today's Best Methods for Engaging Whole Systems, Ron Ashkenas and Patrice Murphy; Berrett-Koehler Publishers, Inc.; 2007; p. 533-540.

chapter 5 of Rapid Results! Robert H. Schaffer, Ronald N. Ashkenas, and Associates, Jossey-Bass 2005.

Ron Ashkenas, Matthew McCreight and Patrice Murphy in Rath & Strong’s Six Sigma Leadership Handbook, edited by Thomas Bertels

Celia Kirwan and Wes Siegal, chapter 14 of The Handbook for Working with Difficult Groups, Sandy Schuman (ed.), Jossey-Bass, 2010.

Andrew Bolger, Financial Times  Andrew Bolger, Financial Times, 30 June 2000.

Schaffer Consulting - Rapid Results Featured Article:

Rapid Results: Unlocking the Door to Major Change

Robert H. Schaffer and Wes Siegal, C2M, December 2005.

This article describes how to connect the value of a consultant's recommendations to the capacity of the client organization. Read more...


Anup Varier interviews Nadim Matta, CIO, April 2013.

Wes Siegal and Evan Smith, C2M: Consulting to Management, April 2006.

Claudio Avila Tobias, Harvard Business Review Latin American Edition, December 2006. (English translation is available as well as the original in Spanish.)

Robert H. Schaffer and Harvey A. Thomson, Harvard Business Review, January-February 1992.

Robert H. Schaffer, Harvard Business Review, November-December 1974 and reprinted as an HBR Classic in March-April 1991. One of HBR's 10 most requested articles of the 1990s.


 

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