Schaffer Insights

GE WorkOut: How To Implement GE's Revolutionary Method for Busting Bureaucracy and Attacking Organizational Problems-Fast!

by Dave Ulrich, Steve Kerr, and Ron Ashkenas. McGraw-Hill, 2002

The first guide to General Electric’s famous "Work-Out" change management tool was written by GE insiders. GE’s legendary Work-Out program played a key role in the organization's phenomenal success over the past decade and has been implemented in many other companies. Now, three members of the team, including Ron Ashkenas of Schaffer Consulting, discuss the inner workings of Work-Out and their experiences at successfully implementing the program at GE. They explain how Work-Outs can be used in other organizations, making necessary adaptations while protecting the overall integrity of the process. Filled with effective assessment and decision-making tools, GE Work-Out provides concrete and realistic guidance for anyone who wants to implement Work-Out and break down bureaucracy and hierarchy within their organization.

Topics covered include:

• What Work-Out is – and is not 
• Why Work-Out works
• Designing and implementing a Work-Out.

Also available in Korean, Portuguese, and Chinese.

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