Patrice’s consulting career began more than twenty years ago amid
Australia’s most industrially contentious industries. Her specialty:
Helping managers and front line employees reach consensus and increase
productivity in beleaguered situations. Since then, she has maintained her passion
for working with clients at every level from the C-suite to the shop
Since joining Schaffer
Consulting in 2000, Patrice’s practice has focused on the dynamics of
top-to-bottom transformation – building leadership effectiveness,
creating the conditions for breakthrough performance, ensuring front
line employee engagement, and developing the internal capability to
drive transformation on a global scale. Patrice is an expert in rapid
results project structures such as WorkOut, using these in novel ways to
drive strategic execution.
At the executive level, Patrice works with senior leaders
to define and execute strategies for profitability and growth. She is a
fearless partner in pursuing audacious performance challenges. Patrice also works with senior
executive teams to help them drive radical shifts in their organization.
She designs and facilitates executive meetings, creates leadership
development programs that deliver strategic results, and coaches
executive teams and individuals.
In recent years, Patrice has
been increasingly focused on enabling radical new business innovation,
particularly among major organizations that face a competency trap.
Unleashing internal capacity to invent new businesses and drive growth
is her current passion.
Patrice has led in-house and B-School
programs on leadership development, performance management, and
organizational change in the US, Europe, and Australia. She also leads
Schaffer’s training in the WorkOut methodology, the firm's
large-scale, rapid-results method for engaging employees in business
turnaround and growth. She is an experienced international speaker and
Patrice’s clients include leading corporations in
sectors as varied as pharmaceuticals (Merck, Bausch + Lomb,
Schering-Plough), financial services (Citigroup, Lloyds, Zurich, Fannie
Mae), and technology (McKesson, the MITRE Corporation).
She has been a guest lecturer in organizational performance and change at New York University and the University of Connecticut. Instructor in Management of Organizations at New York University Stern School of Business (1999). She is a highly
rated trainer in short programs on leadership, performance improvement
and innovation at clients including the United Nations, Firmenich,
Merck, McKesson, Lloyds, and GE.
Patrice has contributed to the understanding and practice of
management through both her academic research and practitioner
publications. She was a contributing author of The GE WorkOut . She has co-authored chapters on WorkOut and the Rapid Results Approach in The Change Handbook . Online, she has published articles and opinion in publications including OD Seasonings, IndustryWeek.com, and Talent Management Online.
She is a member of various professional associations including:
The Society for Human Resource Management
The Organization Development Network
American Australian Association
Beta Gamma Sigma honor society for business scholars
B.A. with Honors in Political Science, University of Melbourne
M.B.A with Distinction, University of Melbourne
M.L.L.R. in Labor Law and Relations, University of Sydney
Ph.D. in Management and Organizational Behavior, New York University