The Potential Is There To Respond - Our ancient ancestors saw fire occur spontaneously in nature. Only after they observed it in awe for eons did they eventually realize they could control it and utilize its power. In certain emergency and “must-do” situations in organizations, rapid results also occur spontaneously in that same awe-inspiring way. We’ve all seen it happen—a heroic performance in a crisis, an exceptional effort to meet a deadline, an unexpected leap to beat a competitor.
Chapter 2 of Rapid Results!, Jossey-Bass
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