Team effort ensures success of breakthrough strategy in V.3225
In early November 1993, Jim Wagner announced several critical improvement challenges facing Motorola UDS. Of particular importance was the need to improve the delinquency and cycle time performance of key high-selling products. Jim wanted a significant step-up in performance - a breakthrough in delinquency and cycle time results - and he wanted these results in the short term. Bobby Potts was picked to lead the effort to improve the performance in these important operational areas.
Published in Motorola UDS Online, Volume 1, Number 8, April 1994
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